Betting Rules

These rules apply to betting activity carried out through Wildcard Casino, subject to the terms displayed for the relevant game, market, promotion or service. By opening an account, placing a bet or using a betting feature, you confirm that you have read and understood the applicable rules. If you do not agree with them, you should not place a bet or continue using the relevant service.

You are responsible for checking the information shown before confirming a bet. This includes the selected game, event, market, outcome, stake, odds or price, and any other details displayed at the time. Information may differ between products, and the specific rules presented on the relevant page may contain additional requirements. Where a product-specific rule applies, it should be read together with these general rules.

You must use the website lawfully and only when you are permitted to gamble under the laws that apply to you. You are responsible for ensuring that online gambling is legal in your location. You must also provide accurate information, keep your account details current and use the service for your own personal use.

• Only one personal account should be used unless Wildcard Casino has expressly authorised otherwise.
• You must not allow another person to use your account or place bets on your behalf.
• You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
• You must not attempt to interfere with the website, bypass security controls or exploit a technical weakness.
• You should review every bet carefully before submitting it, as a confirmed bet may not be changeable or cancellable.

A bet is normally submitted by selecting the relevant option, entering or confirming the stake and using the available confirmation function. A bet is not necessarily accepted merely because it has been entered, placed in a bet slip or displayed as pending. Acceptance depends on the bet being successfully processed and recorded by Wildcard Casino's systems.

You should wait for confirmation and check your account or bet history after placing a bet. If the website shows an error, interruption or unclear status, do not assume that the bet was accepted or rejected. Check the available account information before trying again. If the status remains unclear, avoid placing a duplicate bet until the position has been established.

The stake shown at the time of confirmation is the amount associated with the bet. You are responsible for ensuring that you have selected the intended amount and payment method. A bet may be refused, limited, suspended or subject to further review where this is necessary for legal, security, technical or operational reasons. Any applicable minimums, maximums or other limits will be shown where relevant and may vary by product or account.

Bet status and availability

Markets, games, prices and other betting information may change or become unavailable. A displayed price is not a guarantee that a bet will be accepted at that price. If a price changes before acceptance, you may be shown the updated price and asked to confirm it, depending on the type of bet and the available feature. Once a bet has been accepted, its settlement will be handled under the applicable rules.

Some betting features may be subject to additional conditions, including live betting, combinations, cash-out functions, early settlement or other optional tools. These features may not be available for every product or at every time. When a feature is offered, the conditions shown on screen form part of the rules for using it. Wildcard Casino does not guarantee that a feature will remain available or that a request will always be completed successfully.

Bets are settled using the official result or outcome determined under the applicable game or market rules. The relevant rules may explain how a result is determined, which information is used, and how unusual situations are treated. This can include postponed or abandoned events, incomplete games, changed participants, technical interruptions, dead heats, ties, void outcomes or other circumstances that affect settlement.

If a market or game has specific settlement rules, those rules should be checked before betting. For example, the definition of a winning outcome, the treatment of a tie or the point at which a result becomes final may vary between products. A result displayed on the website may be updated if reliable official information changes or if an error is identified.

Wildcard Casino may correct an obvious error in a displayed price, result, payout calculation, market description or other betting information. An obvious error may include a technical, input, transmission, display or settlement mistake that is clearly inconsistent with the intended information. Where an error affects a bet, the bet may be corrected, voided or settled according to the applicable rules and the circumstances of the error.

A bet may be cancelled or declared void where it was accepted in error, the relevant market was not available, a technical failure affected the bet, the rules require cancellation, or another valid reason applies. If a bet is void, the treatment of the stake or any related selections will depend on the rules for that product. A multi-selection bet may be treated differently from a single selection bet.

Checking your account and raising an issue

You should keep your own record of bets and regularly review your account history. If you believe a bet has been recorded incorrectly, settled incorrectly or affected by a technical problem, raise the matter as soon as reasonably possible through the support channel made available on the website. Include enough information for the bet to be identified, such as the date, product, stake and reference shown in your account.

Issues are reviewed using available account records, transaction information, system logs, event data and the applicable rules. A result may be adjusted where an investigation shows that a correction is required. The outcome of a review will depend on the evidence available and the terms governing the relevant bet.

You are responsible for keeping your login details, devices and account information secure. Do not share your password, one-time codes or other security information. Tell Wildcard Casino promptly if you believe that someone has accessed your account, used your payment method or placed a bet without your permission. You should also use appropriate security settings on your device and sign out when using a shared device.

Wildcard Casino may carry out identity, age, payment, source-of-funds or other compliance checks where required by law, regulation, internal procedures or risk controls. You may be asked to provide information or documents that are reasonably required for these checks. Betting, deposits, withdrawals or other account functions may be restricted while a review is in progress.

• Account information must be truthful, complete and kept up to date.
• Payment methods must be used only with proper authority and in accordance with the payment provider's rules.
• You must not use stolen, unauthorised or third-party payment details.
• Attempts to manipulate results, abuse system features or coordinate prohibited activity are not allowed.
• Accounts or bets may be suspended, restricted, cancelled or reviewed where there is a security, integrity, legal or compliance concern.

Any action taken under these rules will be considered in accordance with the applicable terms, available evidence and legal obligations. Restrictions may remain in place until the relevant concern has been resolved. This section does not limit any rights or protections that apply to you under Australian law.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose, set a budget before you begin and take regular breaks. Do not gamble when you are distressed, affected by alcohol or other substances, or trying to solve financial problems.

Pay attention to your time and spending. If gambling is no longer enjoyable or begins to affect your finances, relationships, work or wellbeing, stop and seek support. Available responsible gambling tools may include deposit controls, session reminders, activity statements, temporary breaks or account closure. The options available to you will be shown on the website or through the relevant support process.

If you believe you may be experiencing gambling harm, consider speaking with a qualified support service or health professional in Australia. You do not need to wait until a problem becomes serious before asking for help. If you are concerned about another person's gambling, support may also be available for affected family members and friends.

These Betting Rules may be updated from time to time to reflect changes to products, technology, legal requirements or operating procedures. The current version will apply to future use of the service from the time it is published, unless a different effective date is stated. You should review the rules regularly and before placing a new bet.